Scope of Policy
ADESA is the company that owns and operates the website www.ADESA.com (and any successor to it) and related services, content and functionality available through the website and mobile applications (collectively, the “ADESA Services”). ADESA’s affiliated company, OPENLANE, Inc., owns and operates private label vehicle remarketing services, websites and mobile applications (collectively, the “OPENLANE Services”). ADESA and OPENLANE, Inc. shall together be referred to herein as “Company,” “we” or “us” (with the word “our” also referring to us). The ADESA Services and the OPENLANE Services, together with our profiles, pages, advertisements and other presences on the various social networking platforms that we use shall together be referred to herein as the “Service.”
The Service is intended for use by an adult general audience. The Service is not directed to children under the age of 13 and Company does not knowingly solicit personal information from or market to children under the age of 13. If we learn that anyone under the age of 13 has provided any personal information through the Service, we will use commercially reasonable efforts to promptly delete it.
Information Collection, Usage and Disclosure
Collection of Data. Company collects and maintains certain information about you and your business when you register with Company and also through the Service. The information you provide can identify you and your business and includes, but is not limited to, information such as name, driver’s license number, birth date, dealer registration number, vehicle purchases and sales (e.g., type of vehicle, quantity, price, vehicle identification number, odometer reading, year, make, model, date of purchase and/or sale, purchase and/or sale patterns), contact information (e.g., name, telephone number, email address and mailing address), banking information, and financial and tax information.
Data Analytics. The information collected through the Service may also include cookies, IP addresses, device usage, browser information, user behavior, page navigation, referring sites, countries of origin and other statistics (“Analytics”). Some of the information collected by Company may be personal information. The collection of personal information is limited to that which is necessary for the purposes identified by Company in this policy. Information is collected by fair and lawful means.
Aggregate Data and Tracking. From time to time, we may analyze browsing information and aggregate data for quality assurance, contextual advertising and other similar activities. We may also collect (and allow authorized third parties to collect) “targeted” cookies (persistent identifiers tracking users over time across different sites and services) for marketing purposes. Information about your online activities on this and other websites (e.g., pages viewed), may be used by Company and third parties such as advertising networks to select an advertisement to display on the Service or other websites for a product, service, or offer that matches your interests. In other words, we may engage in online behavioral or interest-based advertising. We do allow you to exercise choice regarding the collection and use of information by third parties for online behavioral advertising purposes by going to these sites to opt-out: Network Advertising Initiative (http://optout.networkadvertising.org/) or Digital Advertising Alliance (http://youradchoices.ca/choices). Opting out means you will still receive online advertising but the advertising will not be tailored by the listed third-parties based on your online behavior or usage. In addition, we do not currently respond to “Do Not Track (DNT)” browser signals.
Purpose of Collection and Disclosure. Company collects, uses and discloses personal information for the following purposes:
- to process your applications and related documents required to become a registered Company dealer and to make a decision regarding the acceptance or rejection of your applications;
- to ensure that Company's auction facilities are used by registered dealers and authorized sellers only;
- to verify the information that you provide to Company;
- to verify, evaluate and/or monitor your creditworthiness;
- to assist with the collection of any amounts owing by you to Company;
- to contact you in response to any purchases, requests, complaints or comments you may have;
- to contact you to provide you with information regarding Company's business and sales, including, for example, marketing communications and information about Company’s rewards, loyalty or other programs or promotions including any joint marketing activities;
- to help Company to develop, evaluate and improve its sales and marketing strategies and techniques;
- to provide third parties with information necessary to permit that third party to conduct business with Company and/or effectively provide services;
- to assist Company and third parties in evaluating the vehicle remarketing industry;
- to operate and improve the Service; and
- to respond to reasonable inquiries from regulatory and/or investigative authorities; and to maintain and update Company’s banned dealer list.
Sharing Information with Others. Company collects, uses and discloses aggregated and individual sales data including sale location, pricing, odometer reading, vehicle condition, vehicle description and vehicle identification number information to assist us and third parties in evaluating market trends, to prepare data analyses, and to prepare market report and valuation products. Company may also provide law enforcement and regulatory agencies with buyer or seller names and other information, some of which may be personal information. Company may provide its banned dealer list (which includes the name and address of the affected business, names of all individual representatives of the affected business whose privileges have been suspended, and the reasons for the suspension) to third parties including third party auctions. Company may share personal and/or aggregated information that you have provided with other business divisions within the KAR Auction Services, Inc. group of companies. Company shares credit information concerning dealer with its sister companies. Company uses analytics tools and other third party technologies, such as DoubleClick Cookies and AdWords, to collect non-personal information in the form of usage/user metrics with your access to the Service. These tools collect and analyze various types of information, including, for example, Analytics. Company may share information with agents and contractors in order to help operate the Service.
Company may share information as necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law, regulation or governmental request. We may share and/or transfer information in the event of a potential or actual acquisition of Company or its merger with another company.
Limiting Use, Disclosure and Retention. Personal information may not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law or regulation. Personal information shall be retained only as long as necessary for the fulfillment of those purposes or as required by law or regulation. We may permit certain third party companies to help us deliver customized advertising that we feel would be of interest to you based on your use of the Service. If you do not wish to have this information used for the purpose of delivering targeted ads, you may opt-out. You have to opt-out using each of your web browsing applications and devices separately. To opt- out of the DoubleClick cookie, visit the Google advertising opt-out page. You can also control your individual advertising settings, Google offers additional information about its Remarketing Privacy Guidelines and Restrictions. See https://support.google.com/adwords/answer/2549063. Please note that this action does not opt you out from all advertising - you will still see ads on the Internet, and we may still suggest offerings to you on our Service based on your history at our Service.
Opt-In and Opt-Out. You may have the right to opt in or opt out of certain of our uses and disclosures of your information. For example, when you are asked to provide information via the ADESA Services or OPENLANE Services, you may have the opportunity to elect to, or not to, receive messages from us by e-mail or text message. You may tell us that you do not want to receive promotional messages by contacting email@example.com. You can also opt-out of our promotional emails by clicking on the opt-out link within the e-mail you receive. To opt out of our SMS messages, text STOP to ADESA (23372). Please understand that it may take us a few days to process any opt out request and that even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
Mobile Messaging Service
You may elect to receive special text offers, promotions, event news and more from ADESA through your mobile device (collectively, “Mobile Messages”).
We may publish or provide you with one or more keywords and associated short code numbers (for example, ADESA (23372) or 89800) from time to time.
Text the keyword provided to you to the applicable short code number to sign up to receive from that short code ADESA text messages relating to the program the keyword is for.
By texting a keyword to the applicable short code, you agree that you are providing ADESA with prior express written consent to send you up to 8 promotional text messages per month relating to the program that keyword is for at the number you provided, through any mechanism, including, for example, using an automatic telephone dialing system. If you sign up for Mobile Messages using multiple keywords, please note that you may receive up to 8 promotional text messages per month for each of those keywords.
Message and data rates may apply. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
After sign-up, we will send a confirmation text message to your mobile device. Be sure to reply “YES” to confirm your subscription.
You represent that you are over the age of 13, legally competent and have legal authority to form a contract and provide this consent with regard to the phone number you provide and that you reside in the United States. You may not consent on behalf of someone else or provide someone else’s phone number.
You agree to enter into, sign and receive this consent to receive text messages electronically. Mobile Internet access is required. Print this page using your Internet-connected computer or device and web browser to retain a copy of your consent. You can withdraw your consent to receive this consent electronically. Mail us at ADESA, Inc., 13085 Hamilton Crossing Blvd., Carmel, Indiana 46032 (ATTN: Customer Connection) to request a free copy of your consent, update your contact information or for other customer service.
Text STOP to the short code to stop receiving Mobile Messages from ADESA from that short code (you will receive a confirmation text). Your opt-out will be effective after we send you a confirmation text.
For additional information, text HELP to the short code or contact us at CustomerConnection@adesa.com or call us at 888-526-7326.
Supported carriers are:
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.
Accuracy and Corrections
It is your responsibility to keep your personal information on file with the Company as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. If you would like to update personal information previously submitted to Company, request to have outdated personal information removed, or withdraw consent to the use or disclosure of your personal information, please contact CustomerConnection@adesa.com or call us at 888-526-7326.
Company takes commercially reasonable technical, physical and administrative measures to protect the confidentiality, integrity and security of your personally identifiable information. Of course, we cannot guarantee the security of your personally identifiable information on the Internet. The ADESA Services and OPENLANE Services are secured by industry standard encryption. However, it is your responsibility to maintain the confidentiality of your password(s) and other user credentials. You will be automatically logged out of your account after a certain period of time has elapsed to protect you against others accidentally accessing your account.
All material contained on the Service is the property of the Company or its licensors, and is protected under the appropriate jurisdiction’s copyright laws and international conventions. Except as explicitly provided by Company, you may not transmit, display, reproduce, distribute, modify, create derivative works from, or otherwise exploit any of the materials or content on the Service. You may not use automated means, such as but not limited to scrapers or spiders, to collect and/or index any information contained via the Service. No materials or intellectual property from the Service may be (a) reproduced, (b) stored in significant portion, (c) distributed, (d) framed, or incorporated into another website, without the prior written consent of the Company. All requests for permission should be sent to firstname.lastname@example.org. Company names and logos are registered trademarks of the Company. The names and logos of other products and services contained within the Service may be trademarks of other respective owners. All rights reserved.
All personally identifiable information you provide to Company is secured on servers with restricted access. We reserve the right to use third party agents and service providers, who are bound by strict confidentiality guidelines, to perform storage and processing functions. We will store your personal information for as long as there is a business need for it in accordance with applicable record retention policies and a range of legal and regulatory recordkeeping requirements.
Amendments to Policy
Last updated on January 11, 2018